FAQ- iRecover Addiction Treatment Centers –
Franchise Opportunity
iRecover provides world class residential treatment for those suffering with addictions in various locations across Canada and the United States. iRecover brings the old and the new together in one effective and user friendly package. iRecover uses the iRecover iPad as a classroom tool and to deliver our 12 Step based program and Cognitive behavioral therapy based extended program to our participants. For those in need of residential treatment, iRecover offers standard and extended classroom based programs that boast a success rate between 70 and 80%
Background and Opinions:
Jim chose this business after 15 years of sobriety. His youngest son was hit by a drunk driver and almost killed. He did not want another parent or family to have to go through getting that middle of the night call and the subsequent events which followed so he decided to open a program in Tees, Alberta, Canada with the intention of working with individuals who had impaired driving charges and helping get drunk drivers off the road.
The business started in 2006.
No. We have been working on the franchise concept for approximately a year. Our mission statement is to Change the World, One Family at a Time. Jim recognizes he cannot accomplish this alone and thus decided to go the route of franchising.
Acute medical detox, residential addiction treatment, partial hospitalization, and intensive outpatient programming. Provided onsite by qualified professional staff.
All programming is provided on iPad for ease of facilitation and allows participants to access information indefinitely.
Initial Training & Opening Support:
Initial training occurs four-weeks prior to opening at either our Alberta or California locations. This includes members of management as well as the counseling staff. You run through all day to day operations as well as the iRecover treatment program.
We are beside this entire process. This can include helping with regulatory issues, licensing, obtaining accreditation, IT issues, or helping with day to day operational questions. Also can include clinical consultation with our Clinical Director.
We have a member of iRecover Corporate Management on call 24/7 to assist with any issues which arise for our franchisees. We also use an instant messaging system to allow for easy question and answer sessions with members of iRecover Corporate.
To have expectations set too high for both self and participants.
Burnout from the emotional and physical working conditions (lack of self-care and boundaries).
Improper ethical dilemma management
Legal issues
Taking improper referrals
Failure to follow model
Failure to follow training and on-going support
Ongoing Support:
We will be available via telecommunications to assist in the moment on a myriad of issues from clinical issues to how to address maintenance issues.
After initial training, what additional training exists? Is it regularly scheduled, at random, as needed, or a combination? What additional training have you undergone?
As needed training; access to online webinars and online streaming of iRecover Headquarters; cost as per FDD for on-the-ground assistance.
Absolutely. We want you to feel as prepared as possible and we understand every person and situation is unique so “one size fits all” training is not feasible.
Once we have 5 franchises, we will be hosting an annual meeting plus quarterly conference calls.
We will have a central location for training resources, ongoing continuing education webinars, and any additional helpful resources. We will also encourage collaboration between franchisees and franchisor through using online discussion forums.
Marketing Programs:
We will use the Marketing Fund for marketing and related purposes and costs. Medical coverage is primarily local. We use outside vendors and consultants to produce advertising. We are not required to spend any amount of advertising in the area or territory where any particular franchisee is located. We will maintain the brand website.
For large scale advertising efforts, we will attempt to choose coverage areas which cover our franchisees. For example, Dr. Laura is a national campaign on SiriusXM radio; as well, a 60 second and 30 second infomercial is currently in production which will air on national cable networks.
We currently use a sales team for inbound and outbound calls. We have relationships with referral sources. Online campaigns generating organic leads. On the ground local marketing.
There are over 25 million people seeking treatment each year in the United States. There are three major competitors in the Chicago area; however, there is no shortage of people in need. The iPad, small class sizes, private rooms, and alumni program are what sets us apart.
You are required to spend 3% of your gross sales on local marketing efforts; an additional 2% of sales are paid to iRecover Franchising for large scale marketing efforts.
Purchasing Power:
Currently, the only requirement is to purchase the preloaded iPads from iRecover Franchising.
Other than the iPads – yes.
We continue to look for relationships to develop to allow for buying power of supplies for iRecover and our franchises.
Owners Role:
40+ hours per week – particularly more during the start up year.
It was as expected but continually evolves based on the business and the staffing.
Earnings/Investment:
2015-2016 Income for our California location was approximately $3.9 million.
Under 12 months.
24.4%
Staffing & Marketing costs
We are continuing with the same. We are working on some new marketing efforts based on our feedback received.
Dependent on insurance vs. cash pay – could be 2-3 months.
Is there any litigation pending? – No
No
10 years with two additional opportunities to renew for 5 years each.
Misc:
No.
Minimum 4000 sq. ft. No max.
Each location will be responsible for using an EHR which suits their needs.
See brochure and FDD
At minimum: on-call
You will be responsible for finding a billing company to work with.
We focus on all – drug, alcohol, & some mental illness.
Stays between 15-90+ days
Lease a hotel/motel/seniors’ facility/hospital. Can use a commercial realtor.
Yes
As per our conversation, not specifically however it needs to appeal to those coming.
24/7 staffing, security system with cameras, sensored doors
As per our conversation.
Franchisor / Franchise owner Relations:
Conclusion:
Yes, we would. We love what we do and are surrounded by passionate people and motivation in seeing people change.