Category: Hiring Training and Other Staff Decisions
Start a Solid Business by Becoming a Valenta BPO Franchise Owner If you are planning to invest in a business with unlimited potential, you can never go wrong by becoming a franchise owner of a reputable BPO firm like Valenta. The global outsourcing industry has been steadily growing for many years. From 45.6 billion U.S. […]
Franchise ownership is rewarding in both financially and emotionally. In the current economy where jobs are scarce, there’s a level of security that franchise ownership also provides. While there are so many benefits to owning a coffee franchise, the initial snags can slow down a lot of people. With that said, if you’re waiting for […]
As the manager and owner of your franchise, it’s your job to ensure workplace safety, but how do you do that? Your franchisor has done a lot of the work for you already by providing you with a manual they’ve created based on past experience. You should have a manual that states the safety procedures […]
You’ve built your amazing team and they’re trained, now how do you keep a hold of them? One of the most important things you can do as an employer is to appreciate your employees. By respecting them and giving them a happy place to work, you have a much better chance of retaining them. Another […]
Training your staff appropriately is what will make your business work. You can be the most competent franchisee possible, but without proper training for your staff, your store is doomed to fail. If you’re not good at training, you should hire someone who is to specifically train because without properly trained associates who do everything […]
An effective leader is critical to the success of your business. Your employees will look to you as a leader when things go wrong or when they don’t have answers. A confident and effective leader also leads to more confident and effective employees so it’s important that you know your role and you take it […]
Determine the Applicant’s Potential Everyone individual has a skill, but not every applicant’s skills will lie in the industry that they are applying for. Listen carefully and assess the applicant’s potential within your franchise, business culture, and industry in general. Even some interviewees with skill sets from other industries can be extremely helpful in your […]
For most businesses, this is your one and only chance to find out who your applicants really are outside of their resume. Some businesses offer multiple interviews, but it will depend on how big your franchise is, how much staff you have or need, and how urgent it is that you fill the position. So […]
As a franchisee, the interview process isn’t just a representation of who you are, but of the franchise as a whole. Imagine the power that comes with being the owner of a big name franchise and if you hire someone, you’ll want to transfer your passion for the brand or franchise onto them. You should […]
Discrimination, a scary word for managers, franchise owners, and hiring agents. Thanks to the law on discrimination, employers must be more careful with what they say and do. Discrimination practices through hiring, firing, promotion, and job assignment are not acceptable in the US ever since the Equal Employment Opportunity Commission (EEOC) created the law and […]
Whether you’ve been a manager before or not, it’s time to get to know all the staff-related responsibilities that come with the title of business owner. It’s especially important to be aware of the list of responsibilities if you’ve never been a manager before. Everything comes down to your decisions making abilities and what you […]