Support and Training
Yes
Description
Nerds To Go franchise
Nerds To Go was founded in 2000 and provides on-site computer repair services for residential and small business computer users throughout Connecticut. In addition, Nerds To Go has two convenient drop-off locations in Guilford, CT and Killingworth, CT.
Within the business, each professional customer service and certified computer repair technician is well aware of each customer’s technology needs and frustrations. The Company is dedicated to providing high-quality computer repair services to all of Connecticut, and through franchising, the entire United States. Nerds To Go services all brands of laptops, PC computers, and game consoles; Acer, Sony, HP, Hewlett Packard, Mac, Macintosh, Apple, Dell, Gateway, Toshiba, Samsung, Xbox, and PlayStation, to name a few.
The organization was formed based on a market analysis primarily driven by the Nerds To Go Management team. From its inception, the experienced management of Nerds To Go felt that there was ample room in the existing marketplace for substantial improvement in professionalism, efficiencies and profitability in a typical computer repair business, as well as a sustainable and highly successful franchise organization.
Why Nerds to Go
Nerds To Go is a full repair company specializing in the repairs of all computers, gadgets, gaming consoles, and smartphones, that can either be dropped off onsite or repaired remotely. A franchisee will have the option to purchase a brick and mortar franchise, or a mobile unit. The investment varies but the services are nearly identical. The home office will support the mobile unit with the use of an optional call center to help them run the business more efficiently.
In each franchise model, the company will have trained its staff in most devices so that customers have to do just one stop (if any) for all their repair problems. Nerds To Go has the expertise, capability, advanced technology, a wide array of repair parts and equipment to handle all problems in repairing a computer.
The company focuses on two separate customers, residential and commercial.
Residential Customers
Nerds To Go is here to make your life easier. We do everything and anything that has to do with Computer Repair and technology. We will answer your phone call with a live person that can get a Nerd out to help you right away. In addition, we have two convenient drop-off locations in Guilford, CT and Killingworth, CT.
If you are like many of the people who use computers at home, you undoubtedly experience technical difficulties that are both frustrating and time-consuming. We understand the pain of being on the phone with technical support for hours at a time and still not having your problems resolved. We take those hassles and frustrations out of technology so you can spend less time and money dealing with it and more time using and enjoying it.
Commercial / Business Customers
Clients work with Nerds To Go so they can spend more time on improving their core business and less time worrying about their technology. You focus on your business and we will focus on your technology and keep it running. Think about how critical technology is to your business and where you would be without it; Now think about who supports those business critical systems. Are they exceeding your expectations?
Nerds To Go is one of the nations fastest growing and most widely referred provider of IT services for small businesses and specializes in exceeding high expectations.