Support and Training
Started by Abdul Elenani during college in 2013, Cocoa Grinder is more than a coffee shop. It's an idea that for the hardworking individual of today, convenience is everything: why shouldn't you have your specialty cup o'joe and healthy meal in the same place? Perfect for the person on the go, or the busy individual seek-ing to get some work done, Cocoa Grinder offers the perfect environment to enhance your daily grind or take a well-deserving break from it.
2013 - Founded by Abdul Elenani, opened a 250sq ft located @8521 4th Ave.
2015 - Opened a 1,100 sq ft located @8511 3rd Ave
2016 - Opened a 1,050 sq ft located with a coffee roasting facility.
2017 - We introduced our franchise model to the industry.
2017 -Opening @318 Rogers Ave.
Did you know that America is the largest importer of coffee, at 5.5 billion dollars' worth in 2013? Between 2000 and 2010, global coffee exports grew from $8.3 billion to $15.4 billion, a staggering 85%.. And don't forget the fact that 48% of all U.S. coffee cups represent specialty coffee. These numbers continue to grow, too. Statistics aside, one thing is clear: coffee is one of the world's most valuable commodities. At Cocoa Grinder, you have the opportunity to be a part of the rewarding and lucrative industry behind specialty coffee. Our specialty coffee is sourced directly from its regions without third-party involvement, roasted in-house, and carefully crafted into unique coffee blends to produce super flavor. Try a cup and you'll see why it's so special.
Company - Coco Grinder is a health-conscious coffee shop that also offers fresh meals, beverages, and juices. From the way our house blend is prepared to how we respond to feedback, we make integrity, service, teamwork and transparency the foundation for how we do business. Cocoa Grinder was built on a set of values and we look forward to engaging with franchisees who share similar ideas.
Customer - The customer is central to Cocoa Grinder. The quality of our products coffee, and beverages are made with customer satisfaction in mind. We train our team members to be sensitive to the customers' needs and follow up to make sure we got it right. It's simple: provide the best customer service and business just follows.
Communication - Good listening is the beginning of good communication. We are listeners by nature, not only in regards to our customers but our staff as well. Honest feedback is what keeps us honest, and we welcome it from the consumer and the team.
Whether you're a seasoned pro or a new franchisee, we offer 24/7, round-the-clock support to future franchisees. Our team is with you every step of the way as you develop our implementable business model in you local market. With communication, everything is possible.